Terms of Service

Last Updated: November 17, 2025

Important: Please read these Terms of Service carefully before using HostingEmails services. By using our services, you agree to be bound by these terms.

1. Agreement to Terms

By accessing and using HostingEmails (“Service”, “we”, “us”, or “our”), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use our services.

2. Service Description

HostingEmails provides professional email hosting services for businesses and individuals, including but not limited to:

  • Email account hosting and management
  • Email storage and backup services
  • Spam and virus protection
  • Domain-based email addresses
  • Technical support and customer service

3. Account Registration

To use our services, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Be at least 18 years of age or have parental/guardian consent
  • Accept responsibility for all activities that occur under your account

4. Acceptable Use Policy

You agree not to use our services to:

  • Send spam, unsolicited emails, or bulk commercial messages
  • Distribute malware, viruses, or malicious code
  • Engage in phishing, fraud, or deceptive practices
  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights of others
  • Harass, abuse, or harm other individuals
  • Attempt to gain unauthorized access to our systems or other accounts

5. Payment and Billing

5.1 Fees

You agree to pay all fees associated with your chosen service plan. Fees are billed in advance on a monthly or annual basis, as selected during signup.

5.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed on our website. You authorize us to charge your payment method for all fees incurred.

5.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged at the then-current rate.

5.4 Refunds

We offer a 30-day money-back guarantee for new customers. Refund requests must be submitted within 30 days of initial purchase. Refunds are not available for renewal payments.

6. Service Availability

While we strive to provide 99.9% uptime, we do not guarantee uninterrupted service. We reserve the right to:

  • Perform scheduled maintenance with advance notice
  • Make emergency repairs or updates as needed
  • Suspend service for accounts violating these terms

7. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your data and privacy. Key points include:

  • We use 256-bit encryption for all email communications
  • We maintain multiple data backups
  • We do not sell or share your personal information
  • You retain ownership of all your data

8. Data Backup and Loss

While we maintain regular backups, you are responsible for maintaining your own backup copies of important data. We are not liable for data loss except as required by applicable law.

9. Account Termination

9.1 By You

You may cancel your account at any time through your account dashboard or by contacting our support team. Cancellation takes effect at the end of your current billing period.

9.2 By Us

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms of Service
  • Fail to pay required fees
  • Engage in fraudulent or illegal activities
  • Abuse our services or resources

10. Intellectual Property

All content, trademarks, logos, and intellectual property associated with HostingEmails remain our exclusive property. You may not use our branding without written permission.

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid us in the past 12 months
  • We are not responsible for third-party services or integrations
  • You use our services at your own risk

12. Warranties Disclaimer

Our services are provided “as is” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Indemnification

You agree to indemnify and hold harmless HostingEmails, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these terms.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes via email or through our service. Continued use of our services after changes constitutes acceptance of the modified terms.

15. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which HostingEmails operates, without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising from these terms or use of our services shall be resolved through:

  1. Good faith negotiations between the parties
  2. Mediation, if negotiations fail
  3. Binding arbitration, if mediation is unsuccessful

17. Contact Information

If you have questions about these Terms of Service, please contact us:

  • Email: legal@hostingemails.net
  • Support: support@hostingemails.net
  • Website: hostingemails.net

Questions? Our support team is available 24/7 to help clarify any aspect of our Terms of Service. Contact us anytime.